Approval

Listing your store on a Upurr Marketplace brings many benefits. One of our commitments here at Upurr is to ensure our Marketplace Stores meet certain criteria to maintain a healthy standard and create a great shopping experience for the shoppers.

This page will outline what criteria a store should meet to be approved.

Approval Criteria

1. Your store must be served via a custom domain.
2. Your store must be built on one of our supported platforms.
3. Your store must use of our supported payment providers.
4. Your store must deliver products to the United Kingdom (including England, Scotland and Wales).
5. In most cases, your store must not be based on a drop-shipping business model.
6. Your store must not offer any products that we deem illegal, offensive or explicit, this is not limited to but includes legal highs and tobacco products.
7. Your store website must include a clear returns policy.
8. Your store base country and currency must be included in our supported currencies.
9. You must use a high-quality logo and banner image when creating your Upurr store profile. Images that we deem too low quality will result in a declined approval request.
10. Your store must be written in English or provide a default setting of English, based on user location.
11. Your store must be in good functional order without any major bugs that prevent an adequate user experience.
12. Your store website must be mobile-friendly without any content being visibly cut off on mobile devices.

Resubmitting Your Listing

If your store listing is declined we will also provide a reason/reasons why your store was declined and the issues that need addressing. Once these issues have been resolved you may resubmit your approval request and your store listing will enter into the approval process again.

To resubmit your approval request you can log in and go to your store profile page. On this page, you will see a button to resubmit your store, click this button and confirm that you would like to submit a new approval request.

Appealing Approval Decision

If your store listing approval request was declined and you feel that your store does meet the approval criteria outlined above, you may appeal by contacting us.

Currently Supported Platforms

• Shopify
• WooCommerce
• Wix
• Magento

Currently Supported Payment Providers

• Stripe
• Shopify Payments
• Woo Payments

Currently Supported Countries & Currencies

• United Kingdom
  GBP
• United States
  USD
• Austria
  EUR
• Belgium
  EUR
• Cyprus
  EUR
• Estonia
  EUR
• Finland
  EUR
• France
  EUR
• Germany
  EUR
• Greece
  EUR
• Ireland
  EUR
• Italy
  EUR
• Latvia
  EUR
• Lithuania
  EUR
• Luxembourg
  EUR
• Malta
  EUR
• Netherlands
  EUR
• New Zealand
  NZD
• Portugal
  EUR
• Slovakia
  EUR
• Slovenia
  EUR
• Spain
  EUR