Looking to add your store? Visit our stores page to register your store for free.
If you have a question please see the FAQ's below. If your query has not been answered via these FAQ's, please feel free to get in touch
1.How can I shop with Upurr?
It's easy to shop with Upurr. To get started just complete the shopper registration form and then login and start shopping. Its as easy as that! You can add stores that you like for easy access, view exclusive vouchers and shop at different stores with one easy checkout.
2.How do I connect my store to Upurr?
It's easy to connect your store. Complete the store registration form. This will create your store profile account. Then connect your platform in a few easy steps and you're all set. For more information on connecting your store please see our documentation page.
3.Why is Upurr different to other Marketplace apps?
The main difference with Upurr is that we drive traffic directly to your store. A shopper can then either utilise our push cart functionality to add cart items to their Upurr cart or they can just checkout on your store like any other shopper. This helps support your websites organic SEO strategy.
4.Is it free to connect my store?
Yes, its completely free to register and connect your store to Upurr. There are paid subscriptions available to unlock premium benefits but these are completely optional. A commission fee of 10% is charged only when a shopper purchases a product via the Upurr app, no charge is applied if the shopper uses your store checkout.
5.How long does it take for my store to be approved?
All stores that connect to Upurr will then go through an approval process. Not all stores are approved but we aim to approve as many stores as possible. It usually takes 3-5 days for the approval process to be completed but in busier periods it could take up to 14 days.
6.Am I guaranteed to get a sale?
No, these are real people using our shopping app and although nearly all stores do get a sale within the first month, it's your responsibility to make your profile attractive by using good imagery and content to draw in shoppers. Feel free to reach out to support if you're finding it difficult to make a sale and one of our experts will look to help you improve your profile and support where possible.
7.Can I add multiple store profiles under one account?
Yes, you can add and connect as many stores as you like under one account.
All stores are responsible for packaging and shipping their orders. You must contact the store directly to discuss any details regarding your purchases through Upurr.
10.What type of store is suitable for Upurr?
Upurr is suitable for a wide range of stores however, we do not currently approve dropshipping stores or stores that offer services as opposed to physical products. Please see our store approval criteria for more information.
11.My store approval was declined. Can I resubmit an approval?
Yes, once you have made the required changes outlined in the approval email response, you may resubmit your store listing via your store profile dashboard. Please read our Resubmitting Your Listing section for more details.
12.Can I appeal my store listing approval decision if it was declined?
Yes, you can appeal if you feel your store does meet the approval criteria and your store approval request was declined, you may appeal by contacting us.